How long will it take for my order to arrive?
We have partnered with quality Australian and global suppliers, and aim to have your items shipped to you as soon as possible. Items shipped within Australia generally have a shipping time of between 3-10 days, items shipped from international suppliers will have a shipping time of between 12-21 days.
For further information please refer to our shipping policy https://kokoandhudson.com.au/policies/shipping-policy
Is free delivery available?
We do offer free delivery on selected items within Australia. These items will be listed with ‘free shipping’ on their product page. Other items will have a delivery fee and this will be calculated at the checkout. The total shipping cost is determined by the weight, size and postcode destination.
Do you offer international delivery?
At the moment we only offer shipping within Australia. If you would like to purchase an item, and have it delivered outside of Australia, please email us at email@example.com and we will endeavour to meet your request.
What payment methods do you accept?
We accept MasterCard, Visa, American Express, Zip Pay, Bitcoin, GooglePay & ApplePay.
Is my online payment secure?
We have SSL-encrypted web pages. When finalising your purchase, all your personal information is entered into an SSL encrypted web page. Your personal information is then automatically SSL-encrypted and sent directly to our credit card providers network or alternative payment network. This is where your card and transaction is authorised and approved. We do not store your credit card or alternative payment method on our servers.
How do we contact you?
If you have any further questions or queries, please email us at firstname.lastname@example.org
We are always happy to help! 😊