At Koko & Hudson we value our customers experience above anything else.  Therefore we have partnered with multiple couriers to provide the most efficient delivery service at the most reasonable prices. Orders are generally shipped from our distribution centres, which are located in Melbourne and Sydney, the next working day after full payment is received.

Please read the below guidelines or contact us at hello@kokoandhudson.com.au if you require any assistance!

When should I expect my items to be delivered?

The estimated delivery time frames are:

  • VIC customers : approximately 3 - 6 working days;
  • NSW, SA & ACT customers : approximately 4 - 9 working days;
  • QLD, NT, WA & TAS customers : approximately 7 - 11 working days.

High Demand and International items: Some of our items are in high demand and some items are shipped internationally. In this case we will have a note on the product page stating such. These shipping times are between 12-21 days within Australia. 

Please Note: Delivery time starts only after the buyers’ payments have been fully cleared. The item will then be dispatched from our warehouses, usually 1 -3 working days after receipt of cleared payment.

As we use various delivery partners to delivery our items, we nor our delivery partners can provide or guarantee a delivery on specific dates or times.

Due to ongoing COVID restrictions being placed in different states and natural disasters from time to time, delivery time frames can be affected and your patience in these cases is appreciated.

Undeliverable Postcodes: Certain postcodes are deemed undeliverable due to the limited access of our carriers, for further in-depth shipping information, please view our shipping policy https://kokoandhudson.com.au/policies/shipping-policy 

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